Personal Power and Prosperity Workshop

Bert A. Mitchell

1710 Sunset Lane
Tallahassee,FL 32303
Telephone: 850-383-1718

EDUCATION

1988 University of Iowa, Bachelor of Arts: Communications
2000 FSU, Certified Public Manager Graduate

EXPERIENCE

Research and Training Specialist
October 2002 - Present
Florida Department of Agriculture and Consumer Services - Tallahassee, Florida

Created, designed, delivered and/or coordinated all aspects of training programs for employees in the agency. This included researching the topics, creating learning objectives, leading discussions, creating written manuals for participants, promoting the seminar, setting up the facility, collecting the evaluations and feedback, and using the feedback to improve the seminar. These Programs include:

∙ Customer Service	∙ EEO/AA Laws
∙ Team Building	∙ Conflict Resolution
∙ Listening Skills	∙ Creating Visual Aids
∙ Instructor Training Course	∙ Creating Ground Rules
∙ Cultural Diversity	∙ Anger Management
∙ Coaching	∙ New Employee Orientation
∙ Facilitation Skills

Human Relations Administrator
July 1993 - October 2002
Florida Department of Agriculture and Consumer Services - Tallahassee, Florida

Managed the Departments Affirmative Action Program through recruiting (job fairs, community organizations, and colleges throughout the state); monitored minority hiring goals within the agency, evaluated hiring packages for Equal EEO/AA compliance, wrote yearly Annual Affirmative Action Plans for the Agency. Instructed supervisors on EEO Laws and Affirmative Action issues and taught a 16-hour Cultural Diversity class quarterly. Mediated sensitive cultural related issues within the agency.

Promotions Director
May 1990 - July 1993
WTNT Radio 94.9FM - Tallahassee, Florida

Coordinated the station’s promotions in the Tallahassee Area, such as:

∙ On air contests	∙ Seminole Tailgate Promotions	∙ Summer Promotion
∙ North Florida Fair Promotions	∙ Parades	∙ Charity Fundraisers

WTNT Employee of the Year
Sales Appreciation Award

Account Executive
October 1989 - May 1990
WYYN 1270 AM
Tallahassee, Florida

Sold radio advertising to local businesses. Wrote and produced several radio commercials for clients.

Attended the Dale Carnegie Course (12 weeks). Won 4 awards: Personal
Progress, Impromptu Champ, Outstanding Performance and a book award.

Sales
1984 -1989 (summer)
Southwestern Company - Nashville, Tennessee

Sold books door-to-door as a student dealer, student manager and organizational leader in New Hampshire, Kentucky and Ohio.

ADDITIONAL SKILLS:

∙ Computer (Word, PowerPoint, Excel, Page, Final Cut Pro and some Macintosh)	∙ Used Audio/Visual Equipment
∙ First Responder/CPR Certified	∙ Intern Coordinator
∙ Mentoring Coordinator	∙ Traffic School Instructor
∙ Master of Ceremony for FSECC	∙ Personal Improvement Facilitator
∙ Kaset (Achieve Global) Customer Service Certified	∙ Mediation Facilitator
∙ Video Editor	∙ Quality Action System Facilitator

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